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Please specify the shop if your question is about an existing booking.
On average, our team responds within 24 hours during the winter season.
Our shops & their direct lines
Le Châtelet
Immeuble Plan du Lac, Le Châtelet, 73550 Méribel-Mottaret
04 79 00 45 91
Le Creux de l'Ours
Le Creux de l'Ours, 73550 Méribel-Mottaret
04 79 00 42 82
Le Plateau
Route du Plateau (Rond Point des Pistes), 73550 Méribel 1600
04 79 00 56 16
Le Rond Point des Pistes
Route du Belvédère, 73550 Méribel 1600
06 16 12 61 29
Les Glaciers
Route de la Chaudanne, 73550 Méribel Centre
04 79 00 37 12
Plein Soleil
Immeuble Plein Soleil, 73550 Méribel-Mottaret
04 79 24 08 56
FREQUENTLY ASKED QUESTIONS
Before you write to us
How soon will I get a response?
We respond within 24h on average in season. For a same-day emergency (gear, opening hours), the fastest option is to call the relevant shop directly.
Can I change or cancel my booking through this form?
Yes, select “Change / cancel a booking” as the subject and include your booking number if you have it, this speeds up processing.
Who should I contact for a group or school request?
Use the form with the subject “Group / school”: an advisor dedicated to groups of up to 30 people will get back to you.